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first_img:: Travel Counsellor wins Avis scholarship :: For the first time in Avis’ history, a mobile travel agent has taken out the 2011 Scholarship at the Four Seasons in Sydney. Holding back tears as she accepted the award, Travel Counsellor, Claudia Silk is now the fifteenth consultant to be honoured for her excellence in customer service with the prestigious award.  Ms Silk was selected over four other finalists at the awards dinner that hosted a number of big names in the industry.”It was clear Ms Silk was someone who truly excelled in terms of her delivery of outstanding customer service,” Avis travel industry manager, Russell Butler said. “I think what impressed the judges just as much was her obvious desire and determination to keep on developing and improving those already impressive skills.” The scholarship this year offers an educational and travel package valued at more than $40,000, including Qantas business class travel for two to New York, six nights of accommodation, Avis car rental for a week and visits to the Avis world headquarters in New York and local travel agencies.  Ms Silk will also receive a first-year tourism scholarship at Southern Cross University and four ICCA cruise training modules. With such a scholarship package, last year’s winner Nigel Rodighiero said to the winner “get ready for the ride”. Source = e-Travel Blackboard: K.Wlast_img read more